| Legal obligations – Terms & Conditions
and best practice |
| Overview of the ACAS Code of Practice |
| Employee statutory rights |
| Why you should have discipline
and grievance procedures |
| Writing disciplinary & grievance
procedures |
| Tailoring procedures to meet
specific company requirements |
| The effect of poor use of
disciplinary procedures |
| The purpose of a disciplinary
procedure |
| The stages of a disciplinary
procedure |
| Carrying out investigations |
| The disciplinary hearing |
| Making decisions as a result of a
disciplinary |
| Keeping records |
| Responsibility for discipline |
| Defining the causes and
categorising disciplinary action |
| The purpose of a grievance
procedure |
| The main stages and essential
features of a grievance procedure |