| Why is evaluation of training and development
required? |
| Who should carry out the evaluation? |
| Establishing a framework for the evaluation of
training |
| Linking training evaluation to
business results |
| Defining goals and levels to
produce an evaluation matrix |
| Selecting appropriate evaluation
measurement tools and monitoring mechanisms |
| Designing questionnaires to gain
learner progress |
| Gaining co-operation from
learners and managers throughout the evaluation process |
| Analysing and presenting the
results of the evaluation |
| Quantifying and expressing
training benefits in business terms |
| Recommending amendments to future
training courses/methods |