| Corporate ‘Vision’, Mission’ and
‘Strategy’ – Identifying & linking training needs to business needs |
| Collecting information – knowledge, skills,
attitudes |
| Using the Six-Step approach for analysing a
job for training purposes |
| Analysing specific job competency
requirements |
| Recognising training needs
revealed by business performance shortfalls |
| Identifying residual, present and
future training needs |
| Planning and adapting survey
tools – questionnaires, observation, planning inventories |
| Use of structured interviewing
– groups/individuals |
| Structuring written reports and
presentations on training needs and priorities |
| The ‘Training Needs Cycle’
plan |