What is confidence?

Analysing your current level of confidence

Using tools to monitor progress

Understanding behavioural types

Applying assertiveness techniques to improve confidence

The importance of body language

Analysing your thoughts

Overcoming negativity

Strengths, Weakness, Opportunities and Threats analysis (SWOT)

Understanding emotion in self and others

Managing your own emotions

Dealing with difficult people and situations

How to feel comfortable when meeting new people and experiencing new situations

The importance of good planning and preparation to help reduce anxiety

Setting goals and objectives for personal development

How to feel comfortable with yourself and your environment

Improving your personal presentation style

 Improved self-confidence and self-esteem

Set realistic goals and objectives

Communicate thoughts and ideas to others without feeling embarrassed

Ability to speak up for yourself and for others to understand how you feel

Apply assertive techniques to achieve personal goals and objectives

Deal positively with difficult people and situations and with ease

Reduce anxiety in potentially stressful situations