| What are meetings for; purpose, type and
benefits of good minute taking |
| Assembling relevant types of document before a
meeting |
| Consulting with the chairperson and other key
people when preparing for a meeting – who does what? |
| Positive and active listening skills – the
key to accurate minute taking |
| Sorting and selecting information from the
discussions, retaining the important and significant elements |
| Identifying and practising a variety of
writing styles and techniques |
| Structuring minutes to comply with corporate
style |
| The agenda – layout and how to use it with
keeping up |
| Punctuation and grammar |
| Summarising the salient points |
| Agreed outcome and action points and who has
responsibility |
| Issue of the completed minutes |
| Practice minute taking and recording |