 | Identifying the characteristics of reports and
what makes them effective |
| What is a report and how does it differ from
other written communications |
| The different types of report |
| Using tone and style to achieve the highest
possible interest |
| Defining specific objectives and terms of
reference |
| Identifying the readership and their
expectations |
| Researching and collecting the information |
| Selecting information for inclusion in the
report |
| Structuring the report: aims, methodology,
results, conclusions, recommendations, glossary, acknowledgments and appendices |
| Applying guidelines for clear, concise and
accurate business writing |
| Distinguishing between fact and opinion |
| Defining the message and ensuring the salient
points are covered |
| Preparing written communications to achieve
the desired actions |
| Making the most of technology |
| Grammar and punctuation, editing, proof
reading, spell checking |
| Using plain
English and explaining technical terms |
| Presentation of the finished report |
| Ability to structure reports effectively and
within corporate guidelines
|
| Improved grammar, composition and style |
| Achieve the desired results |
| Present information clearly, concisely,
persuasively and readably |
| Give recommendations for course of action |
| How to research, collect and select relevant
information for inclusion in the report |
| How to use the report as a powerful,
influencing tool |
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